Server Full Time

Job Description for Server at Niku X Restaurant

As a server at Niku X, your role is to provide exceptional service, creating a memorable dining experience for guests by balancing attentiveness, knowledge, and professionalism. Here’s an overview of the responsibilities and expectations:

Responsibilities：

1. Guest Interaction and Service Excellence

• Warm Welcome: Greet guests promptly and warmly, making them feel comfortable and valued.
• Order Taking: Accurately take food and drink orders, offering suggestions and answering questions about the menu, including beer, soju, and sake offerings.
• Menu Knowledge: Provide detailed descriptions of dishes, buffet options, and cooking methods, especially for specialty items like premium cuts of meat.
• Table Assistance: Guide guests in using cooking equipment (e.g., grills or hot pots) and ensure proper cooking guidance for an optimal experience.
• Upselling: Recommend additional menu items, drinks, or premium upgrades to enhance the dining experience.

2. Food and Beverage Service

• Timely Service: Deliver orders promptly, ensuring all items are accurate and presented correctly.
• Buffet Management: Monitor buffet stations to ensure food is well-stocked, clean, and appealing. Assist guests with buffet selections when needed.
• Drink Preparation: Serve beer, soju, and sake responsibly, adhering to alcohol service laws.
• Cleanliness: Clear and reset tables efficiently while maintaining a tidy and organized workspace.

3. Communication and Coordination

• Team Collaboration: Work closely with kitchen staff, hosts, and other servers to ensure smooth service flow.
• Problem Resolution: Address guest concerns or complaints professionally, escalating issues to management when necessary.
• Special Requests: Accommodate dietary restrictions, allergies, or special celebrations (e.g., birthdays) with care.

4. Knowledge and Promotion

• Restaurant Specials: Stay informed about promotions, discounts (e.g., the 20% return discount), and seasonal menu items to communicate effectively with guests.
• Cultural Understanding: Be familiar with the cultural aspects of Niku X, providing an authentic and respectful experience.
• Food Safety: Ensure adherence to food safety guidelines and maintain high hygiene standards.

Key Skills and Qualifications

• Customer Service Skills: Friendly, approachable, and attentive to guest needs.
• Communication Skills: Clear and professional verbal communication.
• Team Player: Willing to assist colleagues to maintain seamless service.
• Attention to Detail: Accurate order taking and attentive to guest preferences.
• Time Management: Handle multiple tasks efficiently in a fast-paced environment.
• Knowledgeable: Understanding of Japanese or fusion cuisine, including grilling techniques and beverage pairings.

Work Environment and Expectations

• Hours: Must be flexible with scheduling, including weekends and evenings.
• Appearance: Adhere to the dress code and maintain a polished, professional demeanor.
• Physical Demands: Ability to stand for extended periods, lift trays, and move quickly around the dining room.

This role is ideal for someone who enjoys engaging with people, takes pride in delivering high-quality service, and thrives in a dynamic and upscale dining setting. Would you like to include specifics about training programs or performance incentives for servers?

Job Types: Full-time, Part-time, Temporary, Contract, Seasonal

Pay: $40.00 – $45.00 per hour

Expected hours: 30 – 40 per week

Benefits:

• Employee discount
• Flexible schedule
• Food provided
• Paid training
• Referral program

Shift:

• 10 hour shift
• 12 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Morning shift
• Night shift

Experience:

• Serving Experience: 3 years (Preferred)

Work Location: In person